Mentoring\Coaching Policy
Upon creating account you agree to enter into a agreement by and between: Sevakji (coach) of Rise-N-Shine Life (Company) and yourself (Client) whereby the Coach agrees to provide Mentoring & Coaching Services to yourself (Coachee,) focusing on the following topics/results/outcomes/goals found here.

Description of Coaching: Coaching is partnership (defined as an alliance, not a legal business
partnership) between the Coach and the Client in a thought-provoking and creative process that
inspires the client to maximize personal and professional potential. It is designed to facilitate the
creation/development of personal, professional or business goals and to develop and carry out a
strategy/plan for achieving those goals.
1) Coach-Client Relationship
A. Coach agrees to maintain the ethics and standards of behavior established by the International
Coach Federation “(ICF)” (Coachfederation.org/ethics). It is recommended that the Client review the ICF
Code of Ethics and the applicable standards of behavior.
B. Client is solely responsible for creating and implementing his/her own physical, mental and
emotional well-being, decisions, choices, actions and results arising out of or resulting from the
coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client
agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any
direct or indirect result of any services provided by the Coach. Client understands coaching is not
therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental
disorder or medical disease.
C. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at
any time.
D. Client acknowledges that coaching is a comprehensive process that may involve different areas of
his or her life, including work, finances, health, relationships, education and recreation. The Client
agrees that deciding how to handle these issues, incorporate coaching principles into those areas and
implementing choices is exclusively the Client’s responsibility.
E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders
as defined by the American Psychiatric Association and that coaching is not to be used as a substitute
for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other
professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive
responsibility to seek such independent professional guidance as needed. If Client is currently under
the care of a mental health professional, it is recommended that the Client promptly inform the mental
health care provider of the nature and extent of the coaching relationship agreed upon by the Client
and the Coach.
F. The Client understands that in order to enhance the coaching relationship, the Client agrees to
communicate honestly, be open to feedback and assistance and to create the time and energy to
participate fully in the program.
2) Services
The parties agree to engage in a ___ month Coaching Program through (describe method(s), e.g., inperson,
internet, telephone) meetings. Coach will be available to Client by e-mail and voicemail in
between scheduled meetings as defined by the Coach (describe those terms here). Coach may also be
available for additional time, per Client’s request on a prorated basis rate of ________ (for example,
reviewing documents, reading or writing reports, engaging in other Client related services outside of
coaching hours).
3) Schedule and Fees
This coaching agreement is valid as of 00/00/0000. The fee is ______ (amount in advance if applicable)
and/or __________ (amount) per month based on (frequency of meetings such as # of meetings per/ wk,
month, etc.).
The calls/meetings shall be ____________ (length of call or meeting for example 30, 45, 60, 90, 120
minutes). If rates change before this agreement has been signed and dated, the prevailing rates will
apply.
The refund policy in effect for the term of this Agreement is as follows: Insert Coach’s refund policy.
4) Procedure
The time of the coaching meetings and/or location will be determined by Coach and Client based on a
mutually agreed upon time. The Client will initiate all scheduled calls and will call the Coach at the
following number for all scheduled meetings xxx-xxx-xxxx. If the Coach will be at any other number for
a scheduled call, Client will be notified prior to the scheduled appointment time.
5) Confidentiality
This coaching relationship, as well as all information (documented or verbal) that the Client shares with
the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF
Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally
confidential relationship (like the medical and legal professions) and thus communications are not
subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any
information pertaining to the Client without the Client’s written consent. The Coach will not disclose
the Client’s name as a reference without the Client’s consent.
Confidential Information does not include information that: (a) was in the Coach’s possession prior to
its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is
obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is
independently developed by the Coach without use of or reference to the Client’s confidential
information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to
disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes
there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal
activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality
questions or concerns with the Coach in a timely manner.
6) Release of Information (Optional, based upon specific situation)
The Coach engages in training and continuing education pursuing and/or maintaining ICF
(International Coach Federation) Credentials. That process requires the names and contact information
of all Clients for possible verification by ICF. By signing this agreement, you agree to have only your
name, contact information and start and end dates of coaching shared with ICF staff members and/or
other parties involved in this process for the sole and necessary purpose of verifying the coaching
relationship, no personal notes will be shared.
Client Agrees __________________ Client Refuses _________________
According to the ethics of our profession, topics may be anonymously and hypothetically shared with
other coaching professionals for training, supervision, mentoring, evaluation, and for coach
professional development and/or consultation purposes.
7) Cancellation Policy
Client agrees that it is the Client’s responsibility to notify the Coach ___ (number of) hours in advance
of the scheduled calls/meetings. Coach reserves the right to bill Client for a missed meeting. Coach will
attempt in good faith to reschedule the missed meeting.
8) Record Retention Policy (Optional, if the Coach as adopted such a policy)
The Client acknowledges that the Coach has disclosed his/her record retention policy with respect to
documents, information and data acquired or shared during the term of the Coach-Client relationship.
Such records will be maintained by the Coach in a format of the Coach’s choice (print or
digital/electronic) for a period of not less than ___ years.
9) Termination
Either the Client or the Coach may terminate this Agreement at any time with _#__weeks written notice.
Client agrees to compensate the Coach for all coaching services rendered through and including the
effective date of termination of the coaching relationship.
10) Limited Liability
Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or
warranties of any kind or nature, express or implied with respect to the coaching services negotiated,
agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect,
consequential or special damages. Notwithstanding any damages that the Client may incur, the
Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the
amount actually paid by the Client to the Coach under this Agreement for all coaching services
rendered through and including the termination date.
11) Entire Agreement
This document reflects the entire agreement between the Coach and the Client, and reflects a
complete understanding of the parties with respect to the subject matter. This Agreement supersedes
all prior written and oral representations. The Agreement may not be amended, altered or
supplemented except in writing signed by both the Coach and the Client.
12) Dispute Resolution
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and
Coach agree to attempt to mediate in good faith for up to (certain amount of time such as 30 days)
after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party
shall be entitled to recover attorney’s fees and court costs from the other party.
13) Severability
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the
remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision
of this Agreement is invalid or unenforceable, but that by limiting such provision it would become
valid and enforceable, then such provision shall be deemed to be written, construed, and enforced
as so limited.
14) Waiver
The failure of either party to enforce any provision of this Agreement shall not be construed as a
waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with
every provision of this Agreement.
15) Applicable Law
This Agreement shall be governed and construed in accordance with the laws of the State of
__________, without giving effect to any conflicts of laws provisions.
16) Binding Effect
This Agreement shall be binding upon the parties hereto and their respective successors and
permissible assigns.
Please sign both copies and return one copy of this Client Agreement prior to the first scheduled
coaching meeting. Retain one copy for your records and mail the other to:
Coach and Address:
CLIENT:
Client Name and address
Name/Title:
Signature: Date:
Coach/ for _______ (company name)
Name/Title: Coach and title
Signature: Date:
ICF Notice and Disclaimer:
The above form is being made available by ICF only as a sample agreement for
consideration by you in creating or developing a contract that represents your legal
relationship with your client(s). It is intended to serve as a reference or guide only.
You will find possible standard clauses covering a number of important areas of the
relationship intended to protect you and your clients. Once you have drafted your
version, it is recommended that you review the form with your legal counsel for
additional input.
ICF is making this sample coaching agreement available “as is” without any warranties
or representatives as to its suitability for any particular purpose. ICF specifically
disclaims any and all liability or responsibility for any alleged losses, injuries or
damages arising out of or resulting from a coach’s voluntary decision to make use of
this sample document or any variation hereof.

 

 

7) Cancellation Policy
Client agrees that it is the Client’s responsibility to notify us ___ (number of) hours in advance
of the scheduled calls/meetings. Rise-N-Shine Life & its associates reserves the right to bill Client for a missed meeting. We will attempt in good faith to reschedule the missed meeting.